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Andrew Brown
Head of Public Sector Practice
Call 0113 4166227

Service Architect

Location: Greater London
Job ID: 5461
Employment Type: Contract

Job Title: Service Architect

Client: Home Office

Contract Length: 24 Months

Pay Rate: £750

IR35 Status: Outside IR35

Location: London - 2 Marsham Street




Summary of the work


  • To work with the team for a Major Programme to define, document and agree with all stakeholders and ongoing service architecture. You will also be responsible for managing the introduction of new Service, working as part of a small team.


Skills and experience


  • The successful candidate will be an experienced IT professional.
  • In depth service management experience & understanding of ITIL (V3).
  • Comprehensive and recent experience designing and implementing service architectures for complex systems in large government departments or other large organisation
  • Demonstrable track record of successfully taking an evolutionary approach to service architecture
  • Strong communications, relationship building, negotiation and influencing skills; able to ensure that advice regarding the service specialism is acted upon.
  • A creative and pragmatic approach to service design.
  • Ability to absorb new technical, commercial and business concepts quickly, and work with them.
  • Recognised expertise in service model development and its application within a business environment e.g. intelligent customer function.
  • A sound, broad knowledge of IT and an excellent understanding of how support services impact on other business functions.
  • Demonstrable experience of transforming business needs into contractual requirements.







Nice-to-have skills and experience  


  • ITIL V3 Expert Qualification
  • Experience with automated configuration management, deployment and testing solutions.
  • Experience with open source solutions and community.
  • Knowledge of Agile development, deployment and operations lifecycle
  • Experience using and deploying on Cloud based platforms
  • Working in a multi-disciplinary team.
  • Experience of providing or managing outsourced service management services.


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