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Phoebe celebrates 1 year work at Xpertise Recruitment!

Phoebe Kent is celebrating her 1 year work anniversary today at Xpertise Recruitment, and we wanted to talk to her about what she does day to day, what she’s learnt and how she has progressed in her first year…

1.) Can you tell us a little bit about your role and what you do day to day?

My role is really varied and involves something different everyday. I started at Xpertise Recruitment 1 year ago as an Admin Apprentice, and have recently been promoted to Trainee Business Administrator.

My role requires working closely with all of the teams in the office, from the recruitment consultants to marketing. My role involves approving contractors timesheets, Contract Extensions, Perm and Contract Reconciliation, and also general office duties . I also work closely with the London Director, Julian on resourcing, and Operations Director, Dawn regarding internal recruitment and helping with on boarding of new starters.

2.) What do you enjoy about your job?

I enjoy doing a variety of work, no day is the same! You’re never bored at Xpertise, there’s always a lot to be getting on with if you’ve finished a task. I enjoy working with my team, they’re great and we get along really well, I know I can turn to them if I’m struggling, whether that’s something with work or home life – cheesy!!

3.) What do you feel you’ve learnt from your first day until now?

I’ve learnt so much about an industry I didn’t really know anything about. I’ve also learnt a lot about how “Back Office” works and how they play a major role in keeping the office running smoothly!

4.) What’s your favourite film and favourite song?

My favourite film is the Christmas film “The Polar Express”, I watch it at least 10 times in December! – So sad… My Favourite song is Mr Blue Sky by Electric Light Orchestra.

5.) Is it hard to juggle studying and a working life and would you recommend it to others?

I would 100% recommend doing an apprenticeship, I struggle sitting in a classroom and learning, I’m more of a hands on learner, which is why an apprenticeship suited me – where you learn on the job. I prefer working on the job and writing about it for coursework, I felt this way I could learn about business administration easier.

I didn’t find juggling studying and work life hard as I was lucky enough to have one day a week dedicated to studying. I also had “industry visits” from my mentor, she would update my e-portfolio and give me more work to do once I’d finished a unit.


If you’re currently looking for a role in recruitment, we’re continually looking for new talent to join our team. Check out our career site for current graduate jobs and graduate placement opportunities!