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Ministry of Testing Coventry

Location: Sainsbury's Store Support, Centre Ansty Park, Warwickshire
Date:05/12/2024
Start Time:06:30 PM
Topic: What is Quality? with Stuart Day

Going back several years, it was hard as a Quality professional to have a seat at the table, let alone an actual voice that would be heard.

These days however, there are more forums and opportunities for us to be heard, and we have become really great at telling people that "Quality is everyone's responsibility" or "Everyone owns quality". But what does that really mean?
What if, in our organisations, we struggle to really define what quality means? How can we ask or expect anybody to truly own something that is unknown or vague? The simple answer is we can't. So to enable ownership, we need to help people discover and understand the answer to the question "What is Quality?"

In this interactive workshop we will be exploring what quality is and what it means to us. Delving into its many facets and trying out some techniques to help our teams and organisations define it for everyone.

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Equality, Diversity and Inclusion

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