• 03/02/26
• Yorkshire, England
• £70k - 75k per year
• Temporary
• Analytics, Data, AI and ML
• Full time

Senior Enterprise Customer Analytics Manager

12 month FTC | £75k + 15% bonus | Remote 

We are looking for a senior analytics professional to turn complex enterprise customer data into actionable insights that drive growth, retention, and profitability. This role is influential across commercial, sales, marketing, and product teams, providing intelligence to shape strategy and optimise performance.

What you will do

• Develop and maintain predictive models to understand churn, upgrade propensity, and customer lifetime value
• Analyse enterprise customer activity, ARPU, margin, and sales channel performance to identify opportunities for growth
• Deliver forecasting and reporting on enterprise activity to guide decision making
• Evaluate the effectiveness of commercial initiatives and campaigns, influencing strategy across the business
• Collaborate with data, finance, and platform teams to improve analytics capability, data quality, and governance
• Present findings and insights to senior stakeholders in a clear, actionable way

What we are looking for

• Proven experience in enterprise customer analytics, reporting, and forecasting
• Strong skills in predictive modelling, churn analysis, and performance evaluation
• Proficiency with analytics tools such as Excel, PowerBI, or equivalent
• Ability to translate complex data into clear recommendations for business decision makers
• Experience influencing cross-functional teams without direct reports
• Strong analytical mindset, business acumen, and attention to detail

Key outcomes
• Increased enterprise net adds and reduced churn
• Growth in ARPU and overall enterprise margin

If you are interested then please apply with your full CV and I will be in touch.