IT Support Team Lead
Closed
Key points
- 22/04/25
- North West, Manchester
- £30k - 35k per year
- Permanent
- Cloud Infrastructure, SRE & DevOps
- Full time
Job role
IT Support Team Lead – Financial Services – Up to £35k + Benefits (Altrincham)
Xpertise Recruitment is looking for an IT Support Team Lead to join a growing organisation based in Altrincham. This is a key role where you'll lead a small, high-performing team.
Why should you want to join?
- Join a business that invests heavily in its people and promotes a culture of delivery, effectiveness, and continual improvement.
- Remain hands-on whilst gaining leadership experience (70/30 split)
- Lead a support team, helping shape a high-performing and motivated technical function.
- Take ownership of both day-to-day operations and wider improvement projects.
- Work from a great office location in Altrincham with free parking and strong public transport links.
- Benefit from a competitive salary, strong pension, and a range of additional perks.
What will you be doing?
- Leading the IT support function, ensuring exceptional customer service standards are maintained and continually improved.
- Overseeing first and second-line support across desktop, software, and initial infrastructure issues.
- Collaborating with the security team to maintain best practices.
- Planning and delivering end-user computing projects, upgrades, and improvements.
Skills & Experience Required
- Previous experience working within an IT support environment, with a track record of leading a successful team.
- Strong understanding of Microsoft-based infrastructure and general networking.
- Excellent communication skills and the ability to build strong interdepartmental relationships.
- A confident, motivated approach with the ability to manage workloads, multitask, and work well under pressure.
Location: Altrincham
Salary: Up to £35k + Excellent Benefits
For more information, job specs, or an initial conversation, please apply with an updated CV.
